Kena Biaya Ganti Nama, Pria Ini Bikin Puisi Untuk Maskapai

Bristol - Seorang pria dikenakan biaya tambahan karena harus mengganti namanya di tiket pesawat. Mengeluh dengan puisi, pihak maskapainya pun membalasnya dengan puisi.

Seorang pria hendak melakukan perjalanan dengan maskapai budget Norwegian Air. Ia dikenakan biaya tambahan sebesar EURO 120 atau sekitar Rp 2 juta untuk mengubah namanya di tiket yang telah dipesannya.

Tak tahu harus mengeluh di mana, pria yang bernama Gus Dolding membuat sebuah puisi bersajak di Facebook miliknya. Ia mengeluhkan tentang pelayanan yang ia dapat karena memesan tiket dari pemesanan tiket online Kiwi.com, seperti yang diintip dari berbagai sumber, Senin (12/3/2018).

Why can't you be fair
Norwegian Air
No headphones do you include
Nine hours with no free food

The stress of a sixty quid bag
Would make the plumpest of mammories sag
Aviational scandals from Scandinavian vandals
You're a disgrace to the Norwegian flag

And Kiwi.com you're just as bad
Helping these rogues as there's money to be had
Is it hard to operate with decency?
To cooperate and offer leniency?

I admit it was wrong to put his first name as Bill
William Edward Gabriel, the seat who's bum will fill
One hundred and twenty euros for what?
For two minutes of typing that's rather a lot

Why can't you be fair
Norwegian Air
Just skip that ammendment fee
And just let us change it for free

Puisi tersebut Gus tujukan langsung ke lama Facebook Norwegian Air. Tak berlangsung lama, pihak maskapai pun menghubungi Gus dan meminta nomor resevasi.

Seketika itu, Gus dibebaskan dari biaya tambahan. Merasa senang, Gus pun membuat satu puisi lagi yang berisi apresiasi kepada pihak Norwegian Air.

Thanks for being fair
Norwegian Air
You waived the fee
So glad are we

The same can not be said for kiwi.com
Their service is like weewee and vom
Thanks for replying so politely and quick
Unlike Kiwi, they make me sick

I'm sorry for my anger was quite misplaced
And I responded with unnecessary haste
The booking agent is who lacked any manners
They do not deserve to be proffessional planners

Cheers for being so easy to reach
The robots on phones can be hard to breach
I commend you again, would reccomend to a friend
You've saved me and my friends 40 euros each!

Thanks for being fair
Norwegian Air
We look forward to when
We can get right up there

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Merasa bangga karena diapresiasi oleh pelanggan. Noerwegian Air pun tak mau kalah untuk memberikan puisi yang tak kalah bagus.

Dear Gus,
We understand all the fuzz
We try our best to reduce all the buzz
But fear not because'
we do not throw anyone under the buss
especially not a person like you
since diamonds in this world are so few

We are sorry for any inconvenience that may have occurred
It can seem like our vision is sometimes blurred
But I can promise you that we try to fly like a bird

We thank you for your rhyme
We had a really great time
You thank us for being fair
We thank you for joining us up in the air

We wish you a great trip
With us the world is on your finger tip
Just be sure to follow the landing strip

We wish you an awesome day!
Best regards, Mats & Natacha

Seorang jurubicara Norwegian Air mengatakan bahwa mereka siap untuk membantu para penumpang yang terbang dengan maskapai mereka. "Kami dengan senang hati menyelesaikan masalah pelanggan dengan cara yang menyenangkan," ujar juru bicara Norwegian Air. (bnl/aff)